Smart Digital Solutions & Services for Patwaris & Farmers in Madhya Pradesh
पटवारी रिपोर्ट, फसल क्षति, शा.आदेश, डिजिटल GIS मैपिंग, आवेदन फॉर्म्स और भू-राजस्व सेवाएं।
Patwari | Revenue staff | CSC Operators | Surveyors | Local Youth | Farmers के लिए भरोसेमंद समाधान।
500+
खुश ग्राहक
99%
सटीकता दर
1000+
पूर्ण सेवाएं
100%
डेटा सुरक्षित
ग्राहक प्रशंसापत्र
हजारों संतुष्ट पेशेवरों की बात सुनें जो PatwariGenie पर भरोसा करते हैं
How do I place an order?
Placing an order is simple:
- Browse our services or products
- Click "Add to Cart" on items you want
- Go to your cart and review items
- Click "Proceed to Checkout"
- Fill in required details
- Complete payment
- You'll receive order confirmation via email
For digital products, you can download immediately after payment. For services, our team will contact you within 24 hours.
What payment methods do you accept?
We accept multiple payment methods for your convenience:
- UPI: Google Pay, PhonePe, Paytm, BHIM
- Net Banking: All major banks
- Credit/Debit Cards: Visa, Mastercard, RuPay
- Wallets: Paytm, Mobikwik, Freecharge
- QR Code: Direct bank transfer
All payments are processed through secure Razorpay gateway with SSL encryption.
How long does processing take?
Processing time varies by service type:
- Digital Products (PDF, Word files): Instant download
- Word Formats & Templates: Immediate access
- Digital Demarcation: 2-3 working days
- Custom Services: 3-7 working days
- Complex Projects: 7-15 working days
You can track your order status anytime from your dashboard. We'll also send email updates at each stage.
Is my data secure?
Absolutely! We take data security very seriously:
- SSL Encryption: All data transfers are encrypted
- Secure Payment: PCI DSS compliant payment gateway
- Data Privacy: We never share your personal information
- Secure Storage: Data stored on encrypted servers
- Regular Backups: Your data is backed up daily
- Privacy Policy: Compliant with Indian data protection laws
Your land records and personal information are handled with utmost confidentiality.
What if I'm not satisfied with the service?
Your satisfaction is our priority. Here's what you can do:
- Contact Support: Reach out within 7 days of service delivery
- Revision Request: We offer free revisions for most services
- Refund Policy: Eligible for refund if service not delivered
- Quality Guarantee: We stand behind our work
We'll work with you to resolve any issues. Our support team is always ready to help!
Do you offer refunds?
Our refund policy is clear and fair:
- Digital Products: No refunds after download (as per digital goods policy)
- Services Not Delivered: 100% refund if we fail to deliver
- Service Cancellation: Full refund if canceled before work starts
- Quality Issues: Partial refund or free revision depending on situation
- Technical Issues: Full refund if caused by our platform
Refund requests are processed within 7-10 business days. Contact our support team to initiate a refund.
How do I track my order?
Tracking your order is easy:
- Log in to your account
- Go to "My Orders" in your dashboard
- Click on the order you want to track
- View detailed status and timeline
Order Status Updates:
- ✅ Order Placed - Payment confirmed
- ⏳ Processing - Work in progress
- 🔄 In Progress - Active development
- ✔️ Ready for Download - Service completed
- 🎉 Completed - Order fulfilled
You'll also receive email and SMS notifications at each stage.
Can I cancel my order?
Yes, you can cancel orders under certain conditions:
- Before Processing: Cancel anytime before work starts - full refund
- Digital Products: Cannot cancel after download
- During Processing: May incur partial charges based on work completed
- After Completion: Cannot cancel but can request revision
How to Cancel:
- Go to "My Orders"
- Select the order to cancel
- Click "Cancel Order" button
- Select reason for cancellation
- Submit cancellation request
Our team will review and process your cancellation within 24 hours. Refunds are credited within 7-10 business days.